Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jan 2020 05:28:49 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. I have put 2 items in cart           09:19 AM, 20th Jan                     User                    Willing to buy but if the size is not correct how should i exchange. Can u tell the procedure           09:19 AM, 20th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             09:23 AM, 20th Jan                     User                    I want to know the return policy           09:25 AM, 20th Jan                     User                    I want to buy 2 items but not sure if the size selected ll b fine or not           09:25 AM, 20th Jan                     User                    If not how should i return it           09:25 AM, 20th Jan                   Ammar                   Yes you can return it within 14 days           09:26 AM, 20th Jan                     User                    Whom should i contact.how can i return           09:27 AM, 20th Jan                   Ammar                   Is there anything else I can help you with?            09:27 AM, 20th Jan                   Ammar                   You can return online purchases through the below three channels:

· You can contact our customer support team on to book a return and to be notified of the refund amount based on our return policy.

· You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· 

You can now drop off your return to any store           09:27 AM, 20th Jan                   Ammar                   Is there anything else I can help you with?            09:28 AM, 20th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:28 AM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/413484