Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jan 2020 07:45:32 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there can you tell me when my delivery will be today please? It was suppose to be yesterday           11:31 AM, 19th Jan                     User                    Order number  9767698324           11:32 AM, 19th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             11:34 AM, 19th Jan                     User                    Hi there can you tell me when my delivery will be today please? It was suppose to be yesterday           11:34 AM, 19th Jan                     User                    Order number 9767698324           11:34 AM, 19th Jan                     User                    Hello?           11:35 AM, 19th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           11:37 AM, 19th Jan                     User                    Yes okay thank you           11:38 AM, 19th Jan                     User                    I need to know a time so I can be available you see           11:38 AM, 19th Jan                   Ammar                   Please note that your order is Home centre so please contact Home centre customer support           11:40 AM, 19th Jan                     User                    This is home centre support?           11:40 AM, 19th Jan                   Ammar                   No           11:43 AM, 19th Jan                   Ammar                   centre point           11:43 AM, 19th Jan                   Ammar                   Is there anything else I can help you with?            11:45 AM, 19th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:45 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/411793