Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jan 2020 04:15:46 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI  good morning...i just want to follow up my order fro m Jan 14, 2020 that until now did came, order # 7667292461 my name is ASHI  LIM.....i received an email when it was order confirmed but after that no more...this is not my first time to order from online...if the item is not available then at least i should be inform so i wont expect.           07:51 AM, 19th Jan                     User                    please follow it up...if its not coming anymore then its fine at least notify me.,again order #7667262461 ASHI LIM,.....and please kindly check the size of the item....because the last time they send me the wrong size.           07:56 AM, 19th Jan                     User                    thank you           07:56 AM, 19th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             07:58 AM, 19th Jan                     User                    PLEASE CHECK MY ORDER           08:00 AM, 19th Jan                     User                    HI good morning...i just want to follow up my order fro m Jan 14, 2020 that until now did came, order # 7667292461 my name is ASHI LIM.....i received an email when it was order confirmed but after that no more...this is not my first time to order from online...if the item is not available then at least i should be inform so i wont expect.
please follow it up...if its not coming anymore then its fine at least notify me.,again order #7667262461 ASHI LIM,.....and please kindly check the size of the item....because the last time they send me the wrong size.
thank you           08:01 AM, 19th Jan                   Ammar                   As we can see there is a delay in your order we will forward your issue to the concern team to deliver your order           08:03 AM, 19th Jan                     User                    IF IT GOING TO BE DELAY...I WILL JUST CANCEL IT           08:03 AM, 19th Jan                   Ammar                   We will try our best to deliver your order           08:04 AM, 19th Jan                     User                    its really dissapointing...i normally get my order within 2 to 3 days but now it was so delayed and even get any notification that it will delayed           08:05 AM, 19th Jan                     User                    i will be on leave for vacation  in 2 days...if my order will not come until tomorrow.,, then its better to cancel it           08:07 AM, 19th Jan                   Ammar                   We will try our best to deliver your order but we can not promise and give you specific day .But if you would like to cancel it and place new order after coming back from your vacation you can do that           08:08 AM, 19th Jan                     User                    ok my friend I WANT TO CANCEL MY ORDER.           08:09 AM, 19th Jan                     User                    THANK YOU           08:10 AM, 19th Jan                   Ammar                   Your order is confirmed so we are not able to cancel it now . but you can cancel your order when the courier  team contact you just inform them that you do not need this order and they will cancel it           08:12 AM, 19th Jan                   Ammar                   Is there anything else I can help you with?            08:13 AM, 19th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:15 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/411527