Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jan 2020 06:10:58 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:58 AM, 18th Jan                   Bot                   Hi again!           09:58 AM, 18th Jan                     User                    I buy some items online from max fashion, now i want to refund           09:59 AM, 18th Jan                     User                    on 25.12.2019           10:02 AM, 18th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:02 AM, 18th Jan                   Ammar                   Can you provide me your order number            10:03 AM, 18th Jan                     User                    i need to refund something which is buying online on 25th December online           10:03 AM, 18th Jan                   Ammar                   Can you provide me your order number            10:03 AM, 18th Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:06 AM, 18th Jan                     User                    okay           10:07 AM, 18th Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:08 AM, 18th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:10 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/410042