Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 07:27:01 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HELLO SIR           10:58 AM, 14th Jan                     User                    I AM NOT GETTING THE ONTIME CODE TO UPDATE MY MOBILE NUMBER           10:59 AM, 14th Jan                     User                    ONETIME*           10:59 AM, 14th Jan                     User                    AND I ALSO WANTED TO KNOW APPROXIMATELY WHEN MY ORDER #  Order #6460951316 WILL BE READY FOR PICK UP I MEAN AT WHAT TIME           11:00 AM, 14th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             11:03 AM, 14th Jan                     User                    HI AMMAR           11:03 AM, 14th Jan                     User                    HOW CAN I UPDATE MY MOBILE NUMBER           11:04 AM, 14th Jan                     User                    AND I ALSO WANTED TO KNOW APPROXIMATELY WHEN MY ORDER #
Order #6460951316 WILL BE READY FOR PICK UP I MEAN AT WHAT TIME           11:04 AM, 14th Jan                   Ammar                   please note that order takes 4-6 business days to be delivered           11:07 AM, 14th Jan                     User                    IT IS NOT HO,E DELIVERY DEAR           11:07 AM, 14th Jan                     User                    NOT HOME DELIVERY           11:07 AM, 14th Jan                     User                    I HAVE TO PICK IT UP FROM THE STORE           11:07 AM, 14th Jan                   Ammar                   Sorry for that i mean to be ready at the store it takes the same time 4-6 business days           11:10 AM, 14th Jan                     User                    EVEN AT THE STORE           11:12 AM, 14th Jan                   Ammar                   Yes           11:14 AM, 14th Jan                     User                    THEN I NEED TO CANCEL MY ORDER           11:14 AM, 14th Jan                     User                    THANK YOU AMMAR           11:14 AM, 14th Jan                   Ammar                   You want to cancel your order ?           11:18 AM, 14th Jan                     User                    YES BECAUSE AS YOU SAID IT WILL TAKE 4-6 BUSINESS DAYS EVEN FOR CLICK & COLLECT THEN I DONT WANT TO WAIT FOR SO MUCH OF TIME.           11:19 AM, 14th Jan                   Ammar                   this is the time frame for delivery           11:22 AM, 14th Jan                   Ammar                   if You would like to cancel your order please confirm that so i can help you           11:22 AM, 14th Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           11:24 AM, 14th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:26 AM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/404029