Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 06:57:36 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello 
I made an order online and I ask for click and collect but I choose the wrong location instead of choosing ~Marina MAll in Abu Dhabi I choose Madina Mall in Dubai           10:43 AM, 14th Jan                     User                    Order #9766832568           10:43 AM, 14th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:44 AM, 14th Jan                     User                    hello
I made an order online and I ask for click and collect but I choose the wrong location instead of choosing ~Marina MAll in Abu Dhabi I choose Madina Mall in Dubai           10:45 AM, 14th Jan                     User                    Order #9766832568           10:45 AM, 14th Jan                     User                    I need to change the collection address please           10:46 AM, 14th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           10:49 AM, 14th Jan                   Ammar                   Your order is ready for pick up and we can not change the address           10:52 AM, 14th Jan                   Ammar                   so please visit the store and collect the order           10:52 AM, 14th Jan                   Ammar                   Is there anything else I can help you with?            10:55 AM, 14th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:57 AM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/403988