Subject: Ticket Assigned - Conversation with prathiba
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 06:18:13 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prathiba prathiba                    Hi good evening           06:51 PM, 12th Jan                   Bot                   Please enter your name.           06:51 PM, 12th Jan                     prathiba                    prathiba           06:51 PM, 12th Jan                   Bot                   Hi Prathiba,what do you need help with?           06:51 PM, 12th Jan                     prathiba                    Returns process           06:51 PM, 12th Jan                   Bot                   Please choose your location           06:51 PM, 12th Jan                     prathiba                    United Arab Emirates           06:51 PM, 12th Jan                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            06:51 PM, 12th Jan                   Bot                   Was I helpful?           06:51 PM, 12th Jan                     prathiba                    No           06:51 PM, 12th Jan                   Bot                   Would you still like to connect with an agent?           06:51 PM, 12th Jan                     prathiba                    Yes           06:51 PM, 12th Jan                   Bot                   Please enter your email           06:51 PM, 12th Jan                     prathiba                    [email-masked]           06:51 PM, 12th Jan                   Bot                   Please enter your number           06:51 PM, 12th Jan                     prathiba                    0569291778           06:52 PM, 12th Jan                   Bot                   Please wait while we transfer you to an agent           06:52 PM, 12th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:17 AM, 14th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:17 AM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/403793