Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 06:08:16 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           09:57 AM, 14th Jan                     User                    i tried to link my shukran account to my account           09:58 AM, 14th Jan                   Mahdi                   Hi, I'm Mahdi . How may I help you?           09:58 AM, 14th Jan                     User                    but i received this message           09:58 AM, 14th Jan                     User                    We're sorry, your card is temporarily blocked.           09:58 AM, 14th Jan                     User                    so could you help me           09:58 AM, 14th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             09:58 AM, 14th Jan                     User                    my account is [email-masked]           09:58 AM, 14th Jan                   Mahdi                   Can you please share your order number or registered email address.           09:58 AM, 14th Jan                   Ammar                   Kindly share your registered email id for further assistance.           09:58 AM, 14th Jan                     User                    my shukran number is 0530127207           09:58 AM, 14th Jan                     User                    my account is [email-masked]           09:59 AM, 14th Jan                     User                    any reply           10:01 AM, 14th Jan                   Ammar                   We have checked on your account details and see that your Shukran card is not linked. please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully           10:01 AM, 14th Jan                     User                    i put my email through           10:03 AM, 14th Jan                     User                    app           10:03 AM, 14th Jan                     User                    and they send me message verfiication           10:03 AM, 14th Jan                     User                    is it ok now           10:03 AM, 14th Jan                     User                    can you check           10:03 AM, 14th Jan                     User                    Successfully Verified!
Great! Your email [email-masked] h           10:03 AM, 14th Jan                   Ammar                   As i can see it is not linked in your account           10:06 AM, 14th Jan                     User                    as i see now it is linked           10:07 AM, 14th Jan                   Ammar                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully           10:07 AM, 14th Jan                     User                    ok thanks           10:07 AM, 14th Jan                     User                    have a nice day           10:07 AM, 14th Jan                   Ammar                   It was a pleasure assisting you. Thank you for shopping with us.           10:08 AM, 14th Jan                     User                    bye           10:08 AM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/403687