Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 04:34:07 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:13 AM, 13th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             08:13 AM, 13th Jan                     User                    I have ordered a textured biannie cap but i also want a textured scarf with it picture is showing the scarf but the scarf is not included with it           08:15 AM, 13th Jan                   Ammar                   Can you provide me your order number            08:15 AM, 13th Jan                     User                    I am not done with my order yet I am still collecting things           08:18 AM, 13th Jan                   Ammar                   Can you elaborate your query more so i can help you better           08:19 AM, 13th Jan                     User                    Can I send you a picture of that ?           08:19 AM, 13th Jan                   Ammar                   yes please           08:20 AM, 13th Jan                     User                    Ok can you please give me your number so I will send it on that           08:21 AM, 13th Jan                     User                             08:23 AM, 13th Jan                     User                    I have sent to you please check it and help me out           08:23 AM, 13th Jan                     User                    I need the same textured scarf with it as you can see in the picture           08:24 AM, 13th Jan                   Ammar                   Ok but sorry madam i can not search for the same product from my side you need to visit the store and check that           08:25 AM, 13th Jan                     User                    But which store ?           08:25 AM, 13th Jan                   Ammar                   Any max store nearby you           08:26 AM, 13th Jan                   Ammar                   Is there anything else I can help you with?            08:30 AM, 13th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:32 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/401801