Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 02:42:29 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:25 AM, 13th Jan                     User                    Good morning           06:26 AM, 13th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             06:26 AM, 13th Jan                     User                    Hi ammar. There is an app called pampers rewards app, in which you collect points and can be used in babyshop as e-gift voucher           06:28 AM, 13th Jan                     User                    Since day before yesterday I am trying to redeem all the points but somehow the merchant which is babyshop only is rejecting.           06:29 AM, 13th Jan                     User                    I just got 1 voucher after that I did not get any           06:29 AM, 13th Jan                   Ammar                   Can you share the voucher with us so we can help you better           06:30 AM, 13th Jan                     User                    Ok           06:30 AM, 13th Jan                     User                             06:32 AM, 13th Jan                     User                    It's like this kind of voucher           06:32 AM, 13th Jan                     User                    For 1263 points they give 50 aed           06:33 AM, 13th Jan                     User                    I have 5000 plus points. I want to redeem all           06:33 AM, 13th Jan                   Ammar                   Gift card should be having numbers and PIN number           06:33 AM, 13th Jan                     User                    How to get that           06:34 AM, 13th Jan                   Ammar                   Please contact the the one who provide you this gift card and ask them           06:35 AM, 13th Jan                     User                    We have to order this gift card from pampers rewards app and then babyshop will give giftcard on email Id           06:36 AM, 13th Jan                     User                    I have received 1 in the same manner           06:36 AM, 13th Jan                     User                    After that did not get any           06:36 AM, 13th Jan                     User                    This is my query           06:37 AM, 13th Jan                     User                             06:38 AM, 13th Jan                     User                    This is the email, I am getting everytime           06:38 AM, 13th Jan                   Ammar                   Please contact the provider of this card and ask them how to use it           06:39 AM, 13th Jan                     User                    Okay thanks           06:40 AM, 13th Jan                   Ammar                   Thank you for contacting us           06:40 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/401744