Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jan 2020 07:12:58 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi my name is James I visited 2 of ur stores. Marina mall and world centre they don't have the fedora hat. I was advised to order online pay and pick in one of ur stores. I did this is my order 9766932097. I am travelling for my vacation tomorrow. Attached is my ticket           11:04 AM, 11th Jan                     User                    Kindly push my order collection today at Ibn batuta           11:05 AM, 11th Jan                     User                             11:06 AM, 11th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             11:08 AM, 11th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           11:08 AM, 11th Jan                   Ammar                   Please note click and collect  takes 2-4 business days to be shipped and delivered to the store so we are not able to ship your order within 2   days           11:10 AM, 11th Jan                   Ammar                   Is there anything else I can help you with?            11:12 AM, 11th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:12 AM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/398746