Subject: Re: Late collection /6455763949
From: Ammar Ali <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 10 Jan 2020 19:28:49 -0700 (MST)

Hi Team, 

In this case we have deleted the old RMA because the Tracking ID was invalid and we created new RMA on 28-Dec 19 

And there are two escalation of this case the first one was On 23-12-2019 and the second escalation was on 5-1-2020. 

Regards, 
Ammar 

From: "Inayat Ali" <[email-masked]> 
To: "Ammar Ali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 10 January, 2020 21:53:51 
Subject: Re: Late collection /6455763949 

Hi Ammar 

The order was delivered on 10th Dec and return request was placed on 28th Dec . 

Are we sticking to our return policy? 

Thanks 
Inayat Ali 

From: "Ammar Ali" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 10 January, 2020 15:29:39 
Subject: Late collection /6455763949 

Hi team, 

Ticket number : 360903 

Hi Team, 

Problem Statement – Late collection 
Order ID – 6455763949 
Tracking ID : 45059314985 
Reference ID : L2879B1 
Assistance Required – Need urgent collection 

Issue Description: Order was placed on: Dec 5, 2019 and the return request was on 28/12/19 ,However. The order has not collected from the customer till now , Please collect it on priority . 

Regards, 
Ammar Ali