Subject: New Reply Received - Re: تمت معالجة عملية الإرجاع الخاصة بك
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 27 Feb 2020 14:10:14 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Re: تمت معالجة عملية الإرجاع الخاصة بك   Ticket comment <div>Dear team, <br>
<br>
Kindly note that the subject orders have been returned to your warehouse because we could not achieve delivery for them as the delivery address is out of our service area.<br>
<br>
Best regards 
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>27/2/2020 1:37 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#489687] - Re: تمت معالجة عملية الإرجاع الخاصة بك<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">
<div dir="ltr">
<div>Hi Team,</div>

<div> </div>

<div> </div>

<div dir="ltr">Problem Statement – Late delivery</div>

<div dir="ltr">Order ID – 6465933350 &amp; 6466671468</div>

<div dir="ltr">Tracking ID: S000538415086 &amp; S000554659900</div>

<div dir="ltr">Assistance Required – Need updating about the reason for returning the order to our end.</div>

<div dir="ltr">​</div>

<div dir="ltr">As per tracking number, we can see you have picked the order and return it back to our warehouse without any attempt to deliver them to the customer so kindly check on why does that happen with the customer twice and update us </div>

<div> </div>

<div>Regards,</div>

<div>Ammar Ali</div>

<div><img class="fr-fil fr-dib" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5MTExNDI5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UA3Fc0p7NxMLENJSTDchKrQ9w8oCxELFt3_YF5jL_x8" style="width:auto"></div>
</div>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/489687