Subject: Ticket Assigned - Conversation with Swimming Donut
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 07:55:16 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swimming Donut Swimming Donut                    Hi           11:17 AM, 19th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:19 AM, 19th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           11:22 AM, 19th Feb                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:22 AM, 19th Feb                     Swimming Donut                    Sorry           11:23 AM, 19th Feb                     Swimming Donut                    Actually I wanted to get my order delivered by tomorrow           11:23 AM, 19th Feb                     Swimming Donut                    Can you help me with that           11:23 AM, 19th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             11:26 AM, 19th Feb                   Ammar                   Can you provide me your order number            11:26 AM, 19th Feb                     Swimming Donut                    Sure           11:28 AM, 19th Feb                     Swimming Donut                    9770678677           11:28 AM, 19th Feb                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           11:31 AM, 19th Feb                   Ammar                   Please note that the orders takes 2-4 business days to be delivered and you will get a call once your order is out for delivery           11:32 AM, 19th Feb                     Swimming Donut                    I know that I wanted tomorrow itself or by Friday morning as I am traveling on friday           11:35 AM, 19th Feb                     Swimming Donut                    I don't see any next day/same day delivery option while check out           11:36 AM, 19th Feb                     Swimming Donut                    I did through centre point app           11:36 AM, 19th Feb                   Ammar                   Sorry to inform you that currently we do not have same day delivery           11:41 AM, 19th Feb                     Swimming Donut                    But yesterday one guy said you have           11:41 AM, 19th Feb                     Swimming Donut                    You can check the chat           11:42 AM, 19th Feb                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           11:46 AM, 19th Feb                   Ammar                   Orders placed before 12:00 PM on business days, will be delivered the same day to select locations in Dubai, Sharjah and Ajman. You’ll need to pay an additional AED 18 to enjoy Same Day Delivery.           11:48 AM, 19th Feb                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           11:51 AM, 19th Feb                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:54 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/469851