Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Feb 2020 06:48:01 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I wanted to know how long it takes to do a card refund           10:39 AM, 11th Feb                     User                    I had one yesterday at city centre Sharjah but it still hasn’t reflected in my account           10:40 AM, 11th Feb                   Ammar                   Hi,thank you for contacting us, My name is Ammar How may I help you?             10:43 AM, 11th Feb                   Ammar                   Can you provide me your order number            10:44 AM, 11th Feb                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:45 AM, 11th Feb                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:47 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/455808