Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 12:16:08 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div>I’ve chat with your customer service (NITESH) and he told me that “ AS PER THE RECORDS, WE CAN CHECK THAT YOUR REQUEST HAS BEEN FORWARDED TO THE RELEVANT TEAM TO CANCEL THE ORDER “ so he mean to say that TILL NOW MY ORDER IS NOT YET CANCELLED!!!! MY GOSH HOW LONG IT WILL TAKE TO CANCEL FOR JUST ONE ORDER!!!!!!!!!<br><br>
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<div>Jennifer </div>Sent from my iPhone</div>
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<div>On 1 Feb 2020, at 12:00, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: initial' dir="ltr">Hi Jennifer , </span></div>
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<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for contacting us</div>
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<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">We truly apologise for the inconvenience caused to you</div>
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<div dir="ltr">Your cancellation request is under process and you will receive your refund soon please give us some time </div>
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<div dir="ltr">Please note that we did not deactivate any features of your account and be assured that we are working closely on your case.</div>
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<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Thanks for your understanding and cooperation with us we really appreciate your patience </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/423032