Subject: Late collection
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 10 Jan 2020 01:33:31 -0700 (MST)

Ticket number : 338199 
Escalated twice to Aramex Team but we receive same response " Noted " 

Hi Team, 

Problem Statement: Late Collection 
Order Date :Nov 14, 2019 
Order ID: 6451290876 
Tracking ID: 45060392871 
Collection reference: A02C92B 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 12/9/19 and till now the item has not collected from the customer we created new AWB so kindly arrange the collection on priority basis. Customer is very angry. 

Regards, 
Ammar