Subject: New Reply Received - Conversation with MariamShokr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jan 2020 05:35:57 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Conversation with MariamShokr  Ticket comment <div style="direction: ltr">Good Morning,</div>
<div style="direction: ltr">I would like to thank Ms.Suha ( supervisor) and her team who is working on this issue and hope we will close it very soon . </div>
<div style="direction: ltr">The only remaining issue is order number <span style="-webkit-text-size-adjust: auto"> </span><span style="-webkit-text-size-adjust: auto">9762563320 </span><span style="-webkit-text-size-adjust: auto">( 2 scarf and one sneaker
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<div>On 10 Jan 2020, at 08:20, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">​<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: initial' dir="ltr">Hi
 Dear Customer  , </span> </div>
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Thank you for contacting us</div>
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We apologise for the inconvenience caused to you and we appreciate your patience  with us </div>
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<div dir="ltr">Please note that Your refund of order 9761319312  and  this item( Longline Textured Jacket with Side Slits) has been initiated  on 08/01/20 and the refund takes 4-15 business days to be credited to your account </div>
<div dir="ltr">Regarding the other order we still working on that and we will update you soon </div>
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 we appreciate your patience and cooperation with us thank you </div>
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Do not hesitate to contact us for further assistance </div>
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Your friends </div>
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Support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/326852