Subject: Ticket Assigned - Conversation with Pedalling Watermelon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jan 2020 06:52:16 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Watermelon Pedalling Watermelon                    good morning           10:34 AM, 09th Jan                     Pedalling Watermelon                    zahid here           10:34 AM, 09th Jan                     Pedalling Watermelon                    order no. 6459849384           10:34 AM, 09th Jan                     Pedalling Watermelon                    Refund of SAR 59.00 is refunded under ID 157831720000036878           10:35 AM, 09th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:35 AM, 09th Jan                     Pedalling Watermelon                    Refund of SAR 17.00 is refunded under ID 157831720000036878           10:35 AM, 09th Jan                     Pedalling Watermelon                    still i did not get these two credits           10:35 AM, 09th Jan                   Ammar                   Please note that refund takes 4-15 business days to be credited to your account           10:38 AM, 09th Jan                     Pedalling Watermelon                    ohhh isee           10:38 AM, 09th Jan                     Pedalling Watermelon                    i shall await           10:38 AM, 09th Jan                     Pedalling Watermelon                    another thing that yesterday i receive my order but one item was not as per my expectation and i have requested to return           10:39 AM, 09th Jan                     Pedalling Watermelon                    Bossini Jeans with Pocket Detail           10:39 AM, 09th Jan                     Pedalling Watermelon                    item name is above           10:39 AM, 09th Jan                     Pedalling Watermelon                    what is the procedure           10:39 AM, 09th Jan                     Pedalling Watermelon                    can i return/exchange from the local sotre in Jeddah           10:40 AM, 09th Jan                   Ammar                   Exchange is not available right now but you can return it           10:41 AM, 09th Jan                   Ammar                   You can return online purchases through the below three channels:

· You can contact our customer support team on to book a return and to be notified of the refund amount based on our return policy.

· You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· 

You can now drop off your return to any store           10:41 AM, 09th Jan                     Pedalling Watermelon                    so i can rturn to any sotre           10:42 AM, 09th Jan                     Pedalling Watermelon                    correct           10:42 AM, 09th Jan                   Ammar                   Yes you can           10:42 AM, 09th Jan                     Pedalling Watermelon                    just have to take the itme or what  else           10:42 AM, 09th Jan                     Pedalling Watermelon                    just give reference no           10:42 AM, 09th Jan                     Pedalling Watermelon                    order no           10:43 AM, 09th Jan                     Pedalling Watermelon                    i already reqested yesterday and showing this message "Return In Progress"           10:43 AM, 09th Jan                     Pedalling Watermelon                    i requested in same online order page to return           10:43 AM, 09th Jan                   Ammar                   You need to provide them the order number           10:44 AM, 09th Jan                     Pedalling Watermelon                    ok           10:45 AM, 09th Jan                     Pedalling Watermelon                    i will visit today evening Center Point Andlus mall Jeddah can return           10:45 AM, 09th Jan                     Pedalling Watermelon                    will get cash back upon return           10:45 AM, 09th Jan                     Pedalling Watermelon                    or wills end to my same account           10:45 AM, 09th Jan                   Ammar                   It will be send to the original payment method           10:46 AM, 09th Jan                     Pedalling Watermelon                    u mean credit to my same accoutn from where i made payment           10:47 AM, 09th Jan                   Ammar                   Yes           10:48 AM, 09th Jan                   Ammar                   Is there anything else I can help you with?            10:51 AM, 09th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:52 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/396061