Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jan 2020 05:21:06 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           09:11 AM, 09th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             09:12 AM, 09th Jan                     User                    hi this is Yusra           09:12 AM, 09th Jan                     User                    i want to know the status of my return items refund           09:12 AM, 09th Jan                     User                    Order #9765532459 i returned shoes           09:13 AM, 09th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           09:13 AM, 09th Jan                     User                    Order #9765185750 one baby suit           09:13 AM, 09th Jan                     User                    Order #9765097517 two infant suits and shoes           09:13 AM, 09th Jan                   Ammar                   How many items you have returned ?           09:15 AM, 09th Jan                     User                    Order #9765097517 two infant suits and shoes Total 3 from this order           09:15 AM, 09th Jan                     User                    Order #9765532459 i returned one pair of shoe           09:15 AM, 09th Jan                     User                    Order #9765185750 one baby suit           09:15 AM, 09th Jan                     User                    total 6 items are pending for refund           09:16 AM, 09th Jan                   Ammar                   Please note that the refund takes 4-15 business days to be credited  for this order 9765185750           09:17 AM, 09th Jan                   Ammar                   Let me check the other order           09:17 AM, 09th Jan                   Ammar                   For all orders your items have been delivered to our warehouse and we will process the refund within 4-15 business days of receiving  your items           09:19 AM, 09th Jan                   Ammar                   Is there anything else I can help you with?            09:20 AM, 09th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:20 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/395945