Subject: New Reply Received - Conversation with بدور البلوي
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jan 2020 10:18:22 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Conversation with بدور البلوي  Ticket comment <div>Dear team, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards .<br>
 
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>7/1/2020 12:45 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#366740] - Conversation with بدور البلوي<br>
<br>
<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi Team,<br>
<br>
<br>
Problem Statement – Late delivery<br>
<span dir="ltr">Order ID – 6455214990</span><br>
Tracking ID : S000313987135<br>
Assistance Required – Need urgent delivery<br>
<br>
<span dir="ltr">Order was placed on: Dec 2, 2019 ,However. We have updated the customer number and requesting you to deliver the order on 23 Dec but till now there is no attempt to deliver the order to the customer. Could you please update us what is the reason of delaying this order so we can update the customer.</span>
</div>

<div>
<br>
Customer phone number : 0569841198<br>
<br>
Regards,<br>
<span dir="ltr">Ammar Ali</span>
</div>
</div>
</div>
<br>
</div>
<div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/366740