Subject: Ticket Assigned - Conversation with Anonymous
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 07:00:44 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    Hi this is my ticket no 372725           10:32 AM, 06th Jan                     Anonymous                    kindly update me whats store response now           10:33 AM, 06th Jan                     Anonymous                             10:33 AM, 06th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:33 AM, 06th Jan                     Anonymous                    As customer care said on saturday that wil resolve this issue within 24-48 hours           10:34 AM, 06th Jan                   Ammar                   Can you provide me your order number            10:34 AM, 06th Jan                     Anonymous                    Hi this is my ticket no 372725
kindly update me whats store response now           10:35 AM, 06th Jan                     Anonymous                             10:35 AM, 06th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           10:38 AM, 06th Jan                     Anonymous                    Recently partial order was ready to pick that was zipper pouch but when went to store for pick there was no pouch but baby products in the parcel so they denied to give ,as wrong info updated on website           10:38 AM, 06th Jan                     Anonymous                    Sure           10:38 AM, 06th Jan                     Anonymous                    order placed since 19 dec,now i want allow me to pick baby products that r already at store otherwise cancel this order bcoz its almost 19 days           10:39 AM, 06th Jan                     Anonymous                    ???           10:48 AM, 06th Jan                   Ammar                   We have raised this issue to the concern team and we are waiting for the reply ince we get any  update we will contact you           10:48 AM, 06th Jan                     Anonymous                    Since 19 days this isssue is nt resolved           10:49 AM, 06th Jan                     Anonymous                    so why you r nt cancelling it           10:49 AM, 06th Jan                     Anonymous                    nt agree to give products,nt cancelled           10:49 AM, 06th Jan                     Anonymous                    How many days it wil take further to get response           10:50 AM, 06th Jan                     Anonymous                    ????           10:50 AM, 06th Jan                     Anonymous                    i want to place new order as its already been 19 days           10:50 AM, 06th Jan                     Anonymous                    & i dont think so it wil b processed further so y wasting time           10:51 AM, 06th Jan                     Anonymous                    Its warehouse r store fault ,y the customer suffer           10:51 AM, 06th Jan                   Ammar                   kindly can you confirm  us would you like to cancel it           10:52 AM, 06th Jan                     Anonymous                    Yes offcourse m saying since last week i want to cancel but everyone saying we wil solve it till End of day ,within 24 hours           10:53 AM, 06th Jan                     Anonymous                    if u can cancel it plz go 4 it ,i wana place new order that wil get in 3,4 days inspite waiting 4 the old one           10:54 AM, 06th Jan                   Ammar                   We will contact the concern team to cancel please give us some time           10:57 AM, 06th Jan                     Anonymous                    ok but kindly do it asap so that i can place new order,as i need the products           10:57 AM, 06th Jan                     Anonymous                    already 20 days wasted           10:58 AM, 06th Jan                   Ammar                   We will do our best to solve this issue . Thank you for co-operation with us           10:59 AM, 06th Jan                   Ammar                   Is there anything else I can help you with?            10:59 AM, 06th Jan                     Anonymous                    Thanks           11:00 AM, 06th Jan                   Ammar                   It was a pleasure taking to you. Thank you for shopping with us.           11:00 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/390181