Subject: Ticket Assigned - Conversation with Orange Cupcake
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 04:28:17 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Cupcake Orange Cupcake                    Order no 9766385391 -  For my last order, I want to prepone the delivery date from Wednesday to Tuesday. In case the prepone delivery is not possible than I have to cancel my order. Please suggest.           08:06 AM, 06th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             08:06 AM, 06th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           08:07 AM, 06th Jan                     Orange Cupcake                    sure Ammar           08:07 AM, 06th Jan                   Ammar                   Your order number is incorrect please check the order number and send it again           08:08 AM, 06th Jan                     Orange Cupcake                    one sec           08:09 AM, 06th Jan                     Orange Cupcake                    9766335891           08:09 AM, 06th Jan                   Ammar                   You have selected 8-1-2020 as a delivery date           08:10 AM, 06th Jan                   Ammar                   So we are not able to change it now           08:11 AM, 06th Jan                     Orange Cupcake                    Yes can i get it tomorrow by anychance           08:11 AM, 06th Jan                     Orange Cupcake                    can you check with the warehouse           08:11 AM, 06th Jan                     Orange Cupcake                    8th Jan was the earliest option available           08:13 AM, 06th Jan                   Ammar                   This item need a assembling team so the delivery date should be fix so we can send our team           08:13 AM, 06th Jan                     Orange Cupcake                    This item will be assembled on 8th           08:14 AM, 06th Jan                     Orange Cupcake                    or i have to book the date again           08:14 AM, 06th Jan                     Orange Cupcake                    for assembly           08:15 AM, 06th Jan                   Ammar                   it will be on 8th           08:16 AM, 06th Jan                     Orange Cupcake                    can i request once again the delivery on 7th... if you pls try once with the warehouse it will be highly appreciated           08:17 AM, 06th Jan                   Ammar                   We would like to help you but it is not possible to deliver it on 7th           08:18 AM, 06th Jan                     Orange Cupcake                    ok then its fine           08:19 AM, 06th Jan                     Orange Cupcake                    one query i have also purchased chicco travel system last week           08:19 AM, 06th Jan                     Orange Cupcake                    no one came for assembly           08:19 AM, 06th Jan                   Ammar                   Can you provide me your order number            08:20 AM, 06th Jan                     Orange Cupcake                    they can assemble that on 8th           08:20 AM, 06th Jan                     Orange Cupcake                    9765462415           08:20 AM, 06th Jan                   Ammar                   Yes you can just ask the team and if they did not assemble it please contact us again           08:21 AM, 06th Jan                   Ammar                   Is there anything else I can help you with?            08:25 AM, 06th Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           08:26 AM, 06th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:28 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/390033