Subject: Ticket Assigned - Conversation with Fatma M
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jan 2020 05:43:40 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatma M Fatma M                    Hi           09:13 AM, 02nd Jan                   Ammar                   Hi, My name is Ammar How may I help you?             09:13 AM, 02nd Jan                     Fatma M                    Plesse iam trying to make an order online           09:14 AM, 02nd Jan                     Fatma M                    And keep getting an error           09:14 AM, 02nd Jan                     Fatma M                    Saying site cannot be reached !!           09:14 AM, 02nd Jan                     Fatma M                    What is the problem           09:14 AM, 02nd Jan                     Fatma M                    I neef to purchase the items           09:15 AM, 02nd Jan                   Ammar                   we request you to provide us some screenshots of the issue you are facing so we can further assist you. 
​           09:16 AM, 02nd Jan                     Fatma M                    Wait i'll try now again and send you the screenshot           09:17 AM, 02nd Jan                     Fatma M                    Bare with me           09:17 AM, 02nd Jan                     Fatma M                    Bear*           09:17 AM, 02nd Jan                   Ammar                   Sure           09:18 AM, 02nd Jan                     Fatma M                             09:20 AM, 02nd Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           09:20 AM, 02nd Jan                     Fatma M                    Please check it           09:20 AM, 02nd Jan                   Ammar                   Can you please try using our App           09:20 AM, 02nd Jan                     Fatma M                    Please review the screenshot           09:20 AM, 02nd Jan                     Fatma M                    I dont want the app now           09:20 AM, 02nd Jan                     Fatma M                    Iam a member on your site           09:21 AM, 02nd Jan                     Fatma M                    Please check the error in the screenshot i sent you now           09:21 AM, 02nd Jan                   Ammar                   can you please clear the cookies and history of the browser and try again           09:22 AM, 02nd Jan                   Ammar                   If the issue still persist please contact us again           09:24 AM, 02nd Jan                   Ammar                   Is there anything else I can help you with?            09:25 AM, 02nd Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:26 AM, 02nd Jan                     Fatma M                    Ys it's thete           09:26 AM, 02nd Jan                   Ammar                   Yes           09:26 AM, 02nd Jan                     Fatma M                    There           09:26 AM, 02nd Jan                     Fatma M                    The error is still here           09:27 AM, 02nd Jan                   Ammar                   Kindly share your registered email id for further assistance.           09:27 AM, 02nd Jan                     Fatma M                    [email-masked]           09:27 AM, 02nd Jan                   Ammar                   We will contact the concern team to solve this issue and get back to you once we get any update           09:28 AM, 02nd Jan                     Fatma M                    Please i need to resolve the issue           09:28 AM, 02nd Jan                   Ammar                   Yes sure           09:29 AM, 02nd Jan                     Fatma M                    I need to purchase the items           09:29 AM, 02nd Jan                     Fatma M                    Otherwise they will be sold out           09:29 AM, 02nd Jan                     Fatma M                    How long is will take           09:30 AM, 02nd Jan                   Ammar                   It takes 2-3 business days           09:32 AM, 02nd Jan                     Fatma M                    Seriously!!!!           09:33 AM, 02nd Jan                     Fatma M                    Items will be gone           09:33 AM, 02nd Jan                     Fatma M                    Please do something now to help me           09:33 AM, 02nd Jan                     Fatma M                    To purchase them now           09:33 AM, 02nd Jan                   Ammar                   I am not able to do that i will raise this issue to the technical team to solve it           09:35 AM, 02nd Jan                     Fatma M                    Can you reach them now           09:36 AM, 02nd Jan                     Fatma M                    ???           09:36 AM, 02nd Jan                   Ammar                   Sorry for that but it is not possible           09:37 AM, 02nd Jan                   Ammar                   You can try using our app for order now and then just uninstall it           09:39 AM, 02nd Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           09:40 AM, 02nd Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:43 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/383186