Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jan 2020 03:25:36 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Status of my order stills not updated           07:17 AM, 02nd Jan                   Ammar                   Hi, My name is Ammar How may I help you?             07:17 AM, 02nd Jan                     User                    Hi Ammar,           07:17 AM, 02nd Jan                     User                    i want to confirm that my order will be delivered today!           07:18 AM, 02nd Jan                     User                    Could you check please?           07:19 AM, 02nd Jan                     User                    You are still here Ammar?           07:20 AM, 02nd Jan                   Ammar                   The (Item ID + Name) in your order ID XXXXXXXXXXX went out of stock, so we've partially shipped your order and the amount of AED XXX will be refunded back to your debit or Credit Card in 2 - 15 working days.
 
We apologize for the inconvenience caused and thank you for your patience.           07:22 AM, 02nd Jan                   Ammar                   Can you provide me your order number            07:22 AM, 02nd Jan                   Ammar                   Sorry for that please ignore the above message           07:23 AM, 02nd Jan                   Ammar                   Please provide me your order number           07:23 AM, 02nd Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           07:25 AM, 02nd Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:25 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/383084