Subject: Ticket Assigned - Conversation with Galloping Birdie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 04:19:21 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Birdie Galloping  Birdie                    Enough is enough           08:04 AM, 31st Dec                     Galloping  Birdie                    I dont want to wait for 2 weeks to get a simple material which is available in all your shops           08:04 AM, 31st Dec                     Galloping  Birdie                    get me my money back           08:04 AM, 31st Dec                     Galloping  Birdie                    i want to get it refund           08:04 AM, 31st Dec                     Galloping  Birdie                    such an irresponsible seller... i never faced such kind of experience in my entire life           08:05 AM, 31st Dec                     Galloping  Birdie                    just to save 50 SAR i ordered it online and you people are screwing me like anything           08:05 AM, 31st Dec                   Ammar                   Hi, My name is Ammar How may I help you?             08:05 AM, 31st Dec                     Galloping  Birdie                    Today is the 13th day after my payment           08:05 AM, 31st Dec                     Galloping  Birdie                    i want to get my money back           08:06 AM, 31st Dec                     Galloping  Birdie                    Simple as that           08:06 AM, 31st Dec                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           08:06 AM, 31st Dec                     Galloping  Birdie                    im not going to wait any more           08:06 AM, 31st Dec                     Galloping  Birdie                    am waiting since 2 weeks... every single one of you is saying the same           08:06 AM, 31st Dec                     Galloping  Birdie                    Checking, waiting for information, no update, once it is ready we will contact you... such statements are hearing since long           08:07 AM, 31st Dec                     Galloping  Birdie                    i have ordered sofas and furnitures from your partner homebox via online and even that heavy material i got it within 6 days.... here just for a pillow, am waiting since 2 weeks without any commitment from your side           08:08 AM, 31st Dec                     Galloping  Birdie                    and the thing which makes me angry is that the same pillow is available in all your shops and am not abt to take it           08:08 AM, 31st Dec                   Ammar                   We will cancel your order as your request and you will receive your refund within 4-15 business days           08:10 AM, 31st Dec                     Galloping  Birdie                    no           08:10 AM, 31st Dec                     Galloping  Birdie                    why the hell i should wait for another 2 weeks           08:10 AM, 31st Dec                     Galloping  Birdie                    Either i should get back my money immediately or i need the product within today           08:10 AM, 31st Dec                     Galloping  Birdie                    are you guys playing with me?           08:10 AM, 31st Dec                     Galloping  Birdie                    seriously i cant understand what is holding you from giving the product to me           08:11 AM, 31st Dec                     Galloping  Birdie                    am not getting any reason from any of you           08:11 AM, 31st Dec                     Galloping  Birdie                    is this the way to treat your customer?           08:11 AM, 31st Dec                     Galloping  Birdie                    is this the way you update your client?           08:11 AM, 31st Dec                     Galloping  Birdie                    is this the service you provide?           08:11 AM, 31st Dec                     Galloping  Birdie                    since 13 days, no one is able to tell me a date when i can collect the material           08:12 AM, 31st Dec                   Ammar                   We really apologise for that there is an issue with the payment your amount is still with the bank so we did not receive it till now that is why your order is still in progress and we need time to get this issue solved           08:13 AM, 31st Dec                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           08:16 AM, 31st Dec                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:18 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/378752