Subject: New Reply Received - Conversation with M7md .sa
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2019 09:25:14 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Conversation with M7md .sa  Ticket comment <div>Dear Team, <br>
<br>
Thank you for reaching out to us. </div>
<br>
<br>
 
<div style="direction: rtl">Kindly note that the orders are set to be returned. However, (6454732192) is not yet set to be returned but has been rejected by the customer. Please advise. </div>
<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>30/12/2019 10:14 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#330926] - Conversation with M7md .sa<br>
<br>
<br>
 
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<div dir="ltr"><strong>Remainder 3 </strong></div>

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<br>
Hi Team,<br>
<br>
<br>
Problem Statement – Late delivery<br>
Order ID – 6453591419 &amp; 6453801437 &amp; 6454732192<br>
Tracking ID : S000261578064 &amp; S000265810468 &amp; S000293098833</div>

<div dir="ltr">Reference ID :<br>
Assistance Required – Need urgent delivery<br>
<br>
These orders have not delivered till now , Can you update us about the reason of delay of delivering these orders .<br>
<br>
Regards,<br>
Ammar Ali</div>
</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/330926