Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 25 Dec 2019 08:32:11 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           12:21 PM, 25th Dec                   Bot                   Hi again!           12:21 PM, 25th Dec                     User                    we would like to return a product purchased from you           12:22 PM, 25th Dec                     User                    Kindly help us           12:22 PM, 25th Dec                   Ammar                   Hi, My name is Ammar How may I help you?             12:23 PM, 25th Dec                   Ammar                   You can return online purchases through the below three channels:

· You can contact our customer support team on to book a return and to be notified of the refund amount based on our return policy.

· You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· 

You can now drop off your return to any store           12:23 PM, 25th Dec                     User                    kindly arrange to pick up the item           12:24 PM, 25th Dec                   Ammar                   Can you provide me your order number            12:24 PM, 25th Dec                     User                    9453           12:24 PM, 25th Dec                   Ammar                   please provide us the full number           12:25 PM, 25th Dec                     User                    Do you wnat SKU number           12:26 PM, 25th Dec                   Ammar                   Kindly share your registered email id for further assistance.           12:26 PM, 25th Dec                     User                    [email-masked]           12:26 PM, 25th Dec                     User                    do you want us to give you our mobile number for reference purpose           12:27 PM, 25th Dec                     User                    9820035455           12:27 PM, 25th Dec                   Ammar                   Are you talking about order inside india ?           12:28 PM, 25th Dec                     User                    yes           12:28 PM, 25th Dec                   Ammar                   Sorry sir this website is only for gulf countries           12:29 PM, 25th Dec                     User                    can give us an alternative contact details where we can connect in india           12:30 PM, 25th Dec                   Ammar                   Sorry we do not have information about india           12:30 PM, 25th Dec                   Ammar                   Is there anything else I can help you with?            12:31 PM, 25th Dec                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:31 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/367189