Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Dec 2019 02:04:59 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:38 AM, 22nd Dec                   Bot                   Hi again!           05:38 AM, 22nd Dec                   Syed                   Hi, Thank you for contacting us. How may I help you?           05:41 AM, 22nd Dec                     User                             05:44 AM, 22nd Dec                     User                    This is my order number           05:44 AM, 22nd Dec                     User                    i make a return request           05:44 AM, 22nd Dec                     User                    still not collect           05:45 AM, 22nd Dec                     User                    i make a another order ,another time i am receiving same wrong article           05:45 AM, 22nd Dec                     User                             05:46 AM, 22nd Dec                     User                             05:46 AM, 22nd Dec                     User                             05:46 AM, 22nd Dec                   Syed                   please wait while i'm searching           05:46 AM, 22nd Dec                     User                             05:47 AM, 22nd Dec                     User                             05:47 AM, 22nd Dec                     User                    I make a order this article two times, but I am receiving wrong article both time same like pink hooded shirt           05:48 AM, 22nd Dec                   Syed                   please wait           05:51 AM, 22nd Dec                   Syed                   my senior  will contact you           05:52 AM, 22nd Dec                   Ammar                   Hi, My name is Ammar How may I help you?             05:53 AM, 22nd Dec                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           05:53 AM, 22nd Dec                   Ammar                   As we can see you have raised a return request on 19-12-2019           05:54 AM, 22nd Dec                     User                    Kindly arrange pickup delivery and return my money, and update your online shopping article, it’s wrong article shown , I am receiving both time pink hooded shirt, not receiving black shirt like shown your application           05:54 AM, 22nd Dec                   Ammar                   So the courier team is going to contact you within two days           05:55 AM, 22nd Dec                   Ammar                   Thank you for your feedback we will make sure that does not happen again           05:55 AM, 22nd Dec                     User                    Ok thanks, kindly update your web online shopping article image           05:55 AM, 22nd Dec                     User                             05:56 AM, 22nd Dec                     User                    I am receiving full pink hooded shirt, not receiving like image showing black t shirt           05:57 AM, 22nd Dec                   Ammar                   Sorry sir for inconvenienced that caused to you           05:57 AM, 22nd Dec                   Ammar                   we will arrange a pick up date and the courier team will come to you and collect it and the refund will be credited back to your account within 2-15 business days           05:58 AM, 22nd Dec                   Ammar                   Is there anything else I can help you with?            05:58 AM, 22nd Dec                     User                    It’s okay, kindly update this article must, I am satisfied your quality and service, it’s maybe human error           05:58 AM, 22nd Dec                     User                    2 order same return request           06:00 AM, 22nd Dec                     User                    no thanks, hope soon pick up my shipment           06:03 AM, 22nd Dec                   Ammar                   Sure           06:04 AM, 22nd Dec                   Ammar                   It was a pleasure assisting you. Thank you for shopping with us.           06:04 AM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/359525