Subject: Ticket Assigned - Conversation with amal
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 21 Dec 2019 06:01:25 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Hi there!           09:50 AM, 21st Dec                     amal                    Im waiting for my refund. Please update me           09:50 AM, 21st Dec                   Ammar                   Hi, My name is Ammar How may I help you?             09:51 AM, 21st Dec                   Ammar                   Can you provide me your order number            09:51 AM, 21st Dec                     amal                    9762173413           09:51 AM, 21st Dec                     amal                    Already the return process and the experience with your team was horrible           09:51 AM, 21st Dec                     amal                    i dont want to keep following up           09:51 AM, 21st Dec                     amal                    when will I get my money?           09:52 AM, 21st Dec                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           09:53 AM, 21st Dec                     amal                    Ok           09:53 AM, 21st Dec                   Ammar                   As we see there is a delay for processing the refund so i will forward this issue to the concern team to solve it and get back to you on email once we get any update           09:56 AM, 21st Dec                   Ammar                   Kindly share your registered email id for further assistance.           09:56 AM, 21st Dec                     amal                    [email-masked]           09:56 AM, 21st Dec                     amal                    i usually never get a feedback from you guys after escalations           09:56 AM, 21st Dec                     amal                    can u let me know when I will receieve an update?           09:57 AM, 21st Dec                     amal                    Or give me a contact to call n speak?           09:57 AM, 21st Dec                   Ammar                   You can call this number           09:58 AM, 21st Dec                   Ammar                   800-SPLASH (800-775274)‎           09:58 AM, 21st Dec                     amal                    ok           09:58 AM, 21st Dec                   Ammar                   Is there anything else I can help you with?            10:00 AM, 21st Dec                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:01 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/357545