Subject: Ticket Assigned - Conversation with Anuj Agarwal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 Dec 2019 19:15:57 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anuj Agarwal Anuj Agarwal                    Hi           10:27 PM, 04th Dec                     Anuj Agarwal                    Payment option is not working since yesterday           10:27 PM, 04th Dec                     Anuj Agarwal                    Because of which i missed the discount           10:28 PM, 04th Dec                     Anuj Agarwal                    Hi           10:31 PM, 04th Dec                   Ammar                   Hi, My name is Ammar How may I help you?             10:32 PM, 04th Dec                     Anuj Agarwal                    Ammar since yesterday i m not able to do payment           10:32 PM, 04th Dec                     Anuj Agarwal                    Morning i sent email also but no reply           10:33 PM, 04th Dec                     Anuj Agarwal                    Because of your website issue i missed the sale           10:33 PM, 04th Dec                     Anuj Agarwal                    U there ?           10:34 PM, 04th Dec                   Ammar                   Can you please use google chrome           10:35 PM, 04th Dec                     Anuj Agarwal                    I treid different browsers           10:35 PM, 04th Dec                     Anuj Agarwal                    mobile browser, laptop chrome, mozilla, ie           10:35 PM, 04th Dec                     Anuj Agarwal                    ?           10:38 PM, 04th Dec                   Ammar                   we request you to provide us some screenshots of the issue you are facing with so we can further assist you. 
​           10:38 PM, 04th Dec                     Anuj Agarwal                    Here it is           10:39 PM, 04th Dec                     Anuj Agarwal                             10:39 PM, 04th Dec                     Anuj Agarwal                    U got the scree shot ?           10:41 PM, 04th Dec                   Ammar                   yes           10:45 PM, 04th Dec                     Anuj Agarwal                    Then ?           10:45 PM, 04th Dec                   Ammar                   Please share the device information           10:45 PM, 04th Dec                   Ammar                   Please share  screenshot of the device information           10:46 PM, 04th Dec                     Anuj Agarwal                    Iphone x           10:46 PM, 04th Dec                     Anuj Agarwal                    I tried from laptop also           10:46 PM, 04th Dec                   Ammar                   Please share your email           10:47 PM, 04th Dec                     Anuj Agarwal                    [email-masked]           10:47 PM, 04th Dec                   Ammar                   Ok           10:49 PM, 04th Dec                     Anuj Agarwal                    Now?           10:49 PM, 04th Dec                   Ammar                   We will raise this issue to the concern team to fix it           10:50 PM, 04th Dec                   Ammar                   and will get back to you once we get any update           10:50 PM, 04th Dec                     Anuj Agarwal                    What if the Discount finishes on the product i want           10:50 PM, 04th Dec                   Ammar                   You can try choosing another payment method           10:56 PM, 04th Dec                     Anuj Agarwal                    On visa there is extra 10%           10:57 PM, 04th Dec                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           11:00 PM, 04th Dec                     Anuj Agarwal                    Ok           11:02 PM, 04th Dec                   Ammar                   You. can use this code for 10%           11:05 PM, 04th Dec                     Anuj Agarwal                    Which one ?           11:06 PM, 04th Dec                   Ammar                   BSP10           11:06 PM, 04th Dec                     Anuj Agarwal                    Let me try hold on           11:06 PM, 04th Dec                   Ammar                   This is for centerpoint           11:07 PM, 04th Dec                     Anuj Agarwal                    But i m using babyshop           11:08 PM, 04th Dec                   Ammar                   Ok           11:09 PM, 04th Dec                     Anuj Agarwal                    by the way which other payment method u r reffreing? I have used other card as well           11:09 PM, 04th Dec                   Ammar                   We will raise the issue to our team and fix your issue           11:09 PM, 04th Dec                     Anuj Agarwal                    can u lock my cart with the price?           11:10 PM, 04th Dec                   Ammar                   in case  you lost your discount contact us again           11:10 PM, 04th Dec                   Ammar                   Kindly share your registered email id for further assistance.           11:10 PM, 04th Dec                     Anuj Agarwal                    or can u do COD without any extra charge ?           11:10 PM, 04th Dec                   Ammar                   No we can not do that right now           11:12 PM, 04th Dec                     Anuj Agarwal                    Ok bye           11:13 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/313878