Subject: Ticket Assigned - Conversation with fatima
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 03 Dec 2019 16:51:01 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatima fatima                    hey, thanks. why i can't use my shukran? it shows me that its locked           06:42 PM, 02nd Dec                   Bot                   Please enter your name.           06:42 PM, 02nd Dec                     fatima                    fatima           06:42 PM, 02nd Dec                   Bot                   Hi Fatima,what do you need help with?           06:42 PM, 02nd Dec                     fatima                    Would you like to connect with our Agent           06:42 PM, 02nd Dec                   Bot                   Please enter your email           06:42 PM, 02nd Dec                     fatima                    [email-masked]           09:43 PM, 02nd Dec                   Bot                   Please enter your number           09:43 PM, 02nd Dec                     fatima                    0507079701           09:43 PM, 02nd Dec                   Bot                   Please wait while we transfer you to an agent           09:43 PM, 02nd Dec                     fatima                    ..           09:45 PM, 02nd Dec                     fatima                    how can i unlock my shukran?           09:46 PM, 02nd Dec                     fatima                    hello           09:49 PM, 02nd Dec                     fatima                    ..           09:49 PM, 02nd Dec                   Ammar                   Hi, My name is Ammar How may I help you?             08:49 PM, 03rd Dec                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           08:49 PM, 03rd Dec                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:50 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/308930