Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Oct 2020 06:51:52 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="ltr">
<span style='color:rgb(31,73,125);font-family:"Neo Tech Alt",sans-serif;font-size:21.3333px'>Dear Team <br>Its really  annoying especially when i've notified you that the stock was available in the page (showing more than 10) immediately after my order got cancelled ( partially only , because i ordered 2 set i receive one set for same dress ) now i ordered same dress and its available in store ready for collection , so please tell me how its that possible , you can check all the mails where you were saying its out of stock  , and notified IT team yo update the system , then how come i got same dress paying more cash , its clearly visible that you were cashing on the demand and you cancelled one item when it was available for purchase , i need the extra cash i spend on buying again from same link <br><br>I have the screenshots and mail details with me to prove my point , so please arrange to revert the extra amount i paid<br><br><br><br></span><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NDEzNzc1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DcNihkxsONKppYRizvYTgh5j9w3BjmarG8GkIvyld3M" alt="image.png" width="562" height="305"><br>
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<span style='color:rgb(31,73,125);font-family:"Neo Tech Alt",sans-serif;font-size:21.3333px'>Latest Order</span>  <br><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NDEzNzc1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q_vTW3qwidcC8XCR4ZhEY3i8i4yHbjDoJgUXEma71I4" alt="image.png" width="562" height="368"><br>
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<b style="font-size:12.8000001907349px"><i><span style="font-size:16pt;font-family:'Brush Script MT';color:rgb(127,127,127)">Thanks &amp; Best Regards,<br></span></i></b><strong style="font-size:12.8000001907349px;color:rgb(136,136,136)">  Thouseef Mohamed</strong><b style="font-size:12.8000001907349px;color:rgb(136,136,136)"><br><strong>  056-3249449</strong></b><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Oct 6, 2020 at 11:42 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Thouseef,<br><br>Thank you for reaching out to us.<br>​</div>
<div dir="ltr">The system cancel the item automatically in two scenarios either the item is not in a good condition or due to its high demand; the item might have been added and ordered already when the item came back in stock.<br><br>We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.<br><br><br>If you need any further assistance, feel free to contact us.</div>
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<br>Your Friends<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1522071