Subject: Late C&C// 6225675169
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 5 Oct 2020 03:28:15 -0700 (MST)

Hi Team, 

Problem Statement: What is the issue (Late Shipping) C&C. 

Order Date : 20-Sep-2020 
Order ID: 6225675169 
Tracking ID: Not generated. 
Assistance Required: Need Urgent Delivery. 

Issue Description: Customer placed order on 20-Sep-2020 and till now he/she has not received the order. As per the hybris the order status is not shipped. 
Child ticket was created but no action has been done. 
Customer is chasing us for the refund, please do the needful to resolve the issue. 

Regards, 
Algaily.