Subject: Ticket Assigned - Very angry and depressed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 05:04:53 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Very angry and depressed  From yesterday once i receive my order i'm try to return 6 item from many and many item's i purchased i'm very regular customer to centerpoint all my purchase from you only
i feel very sad and unsatesfied from your staff on customer center once i receive my order i go direct to chasir and only my request changing the size of vest of baby from 0-3 to 3-6 months i strange not able to change directly me and manger duty on qasimia beanch talk with customer center yesterday evening around 11 clock mr.yamen he promise that once i call morning there will be solution i talk around 4 or nearly to 5pm miss alaa or walaa she tell me i will return it from you i till her as they said not return item she tell me no problem i will able and calls is recorded i request her if she talk with manger and take exception for exchange not return she tell i will send request and call after 2hours i call around 7 or 8 pm me.mahmood answer me with very aggressive way no we can't return the items i discusse all story without benifet i go with my mam to the shop qasimia and call centre point again mr.mahmood answer and not able to liesten and we reach at the end after i came to sho
 p two times we will her all recerods then will let you know after 24hrs is these possible why all these difficulty just to change from 0-3 to 3-6 months ?!??? The system we do it as humen not god do it
hope you see solution for my very small problem i'm really so angry and depressed my order no 9604354259

[Image] 6pcs of these not able to change size from 3-6 instead of 0_3 months why ?????!!!!!

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1526975