Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 09:06:13 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>Hi<br>
You didn't mention anything about my first Query regarding the 50QR pay back on every 250 QR purchase.<br>
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On Sun, 27 Sep 2020 13:58:25 +0530 Centrepoint </div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"> wrote<br>
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Hi Renjini,<br>
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Thank you for shopping with us.<br>
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In the meantime, an exchange is not available at <a href="http://www.centrepointstores.com" rel="noreferrer">www.centrepointstores.com</a>. You can return online <br>
purchases through the below three channels:<br>
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·You can contact our customer support team to book a return and to be notified of the refund amount <br>
based on our return policy.<br>
·You can also book the return online. You can log into your account and go to Order History. Click on <br>
"Order number". From that page, you can see an option to return an item. Just click on the box and <br>
follow the instructions.<br>
·You can now drop off your return to any (brand) store across the Qatar.<br>
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Here’s what you need to do.<br>
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·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along <br>
with your invoice to any (brand) store in the Qatar.<br>
·Hand over your return: An authorised staff member will take your package and hand you an <br>
acknowledgement receipt. Please keep this safe.<br>
·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, <br>
you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. <br>
If you’ve paid by card, you can receive a refund to your card.<br>
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Don't forget to check the returns policy first to see which products we don't take back. You have <br>
within 14 days to do a return and a refund.<br>
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Feel free to get in touch with us for further assistance.<br>
 <br>
Your friends,<br>
The Support Team<br>
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1521979:1125156<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1521979