Subject: Ticket Assigned - Conversation with em
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 09:41:18 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with em em                    Bot:  Hi again! Bot:  Please enter your name Customer:  dear i used cod 50summerk it appears in screenshot Bot:  Please enter your name Customer:  em Bot:  Hi Em ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  566 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:17 PM, 21st Sep                     em                    Hiiiii           01:18 PM, 21st Sep                     em                    Hiiii           01:18 PM, 21st Sep                     em                    Heeee           01:20 PM, 21st Sep                   Algaili                    Hi, Thank you for contacting us. How may I help you?           01:22 PM, 21st Sep                     em                    I use code 50summerk not valid           01:23 PM, 21st Sep                     em                    Why           01:23 PM, 21st Sep                     em                    ??????           01:23 PM, 21st Sep                     em                    Hey           01:25 PM, 21st Sep                     em                    Baaaad customer service           01:26 PM, 21st Sep                   Algaili                    We would be happy to help you. However for us to check and investigate, please share us with screenshot when applying the code           01:29 PM, 21st Sep                     em                             01:29 PM, 21st Sep                     em                    You can help me           01:30 PM, 21st Sep                     em                    !!!!!           01:34 PM, 21st Sep                     em                    Support team !!!!           01:36 PM, 21st Sep                   Abhishek                   We sincerely apologise for the inconvenience caused to you.           01:39 PM, 21st Sep                   Abhishek                   We have forwarded your issue to our concern team. Please allow us some more time to work on this so we can assist you with this accordingly.           01:39 PM, 21st Sep                   Abhishek                   Is there anything else I can help you with?            01:40 PM, 21st Sep                   Abhishek                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:41 PM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1498374