Subject: Ticket Assigned - Conversation with mona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 07:58:51 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mona mona                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mona Bot:  Hi Mona ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8203787528 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96551691158            11:50 AM, 21st Sep                   Algaili                    Hi, Thank you for contacting us. How may I help you?           11:52 AM, 21st Sep                     mona                    I want to know when will i recive the order i will pick it up           11:53 AM, 21st Sep                   Algaili                    Could you please share your order id so that I can assist you further.            11:56 AM, 21st Sep                   Algaili                    Hi,   Looks like we are not connected.   Please feel free to reach out to us. Thank you for shopping with us.           11:58 AM, 21st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1498032