Subject: New Reply Received - Amount Debited but no order confirmation
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 22:01:59 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Amount Debited but no order confirmation  Ticket comment <div dir="auto">Hello,</div>
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<div dir="auto">I haven’t received the refund for my below transactions which was declined after debiting the amount from account:</div>
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<div class="gmail_default" style="word-spacing:1px;font-family:verdana,sans-serif;font-size:small;border-color:rgb(49,49,49);color:rgb(49,49,49)" dir="auto">
<span style="font-family:sans-serif;font-size:0.745199978351593rem;border-color:rgb(64,64,64);color:rgb(64,64,64)">POS PUR/KNET/025120024814/07-09-2020 20:05:07 E0268301/5084/463768/POS Landmark Central MarkeKW /5084</span> </div>
<div class="gmail_default" style="word-spacing:1px;font-family:verdana,sans-serif;font-size:small;border-color:rgb(49,49,49);color:rgb(49,49,49)" dir="auto"><br></div>
<div class="gmail_default" style="word-spacing:1px;font-family:verdana,sans-serif;font-size:small;border-color:rgb(49,49,49);color:rgb(49,49,49)" dir="auto"><span style="font-family:sans-serif;font-size:0.745199978351593rem;border-color:rgb(64,64,64);color:rgb(64,64,64)">POS PUR/KNET/025130025579/07-09-2020 20:02:44 E0268301/5084/458996/POS Landmark Central MarkeKW /5084</span></div>
<div class="gmail_default" style="word-spacing:1px;font-family:verdana,sans-serif;font-size:small;border-color:rgb(49,49,49);color:rgb(49,49,49)" dir="auto"><span style="font-family:sans-serif;font-size:0.745199978351593rem;border-color:rgb(64,64,64);color:rgb(64,64,64)"><br></span></div>
<div class="gmail_default" style="word-spacing:1px;font-family:verdana,sans-serif;font-size:small;border-color:rgb(49,49,49);color:rgb(49,49,49)" dir="auto"><span style="font-family:sans-serif;font-size:0.745199978351593rem;border-color:rgb(64,64,64);color:rgb(64,64,64)"><br></span></div>
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<div dir="auto">Please do the needful at the earliest </div>
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<div dir="auto">Regards</div>
<div dir="auto">Sukesh </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Sep 10, 2020 at 7:45 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="gmail_quote" dir="auto"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<br><br>	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Sukesh,</div></div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> <br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us. </span><br><br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are sorry for the inconvenience caused.</div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br><br><br>
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<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> Please be assured as we have now escalated this issue to our concern team with the details you provided and kindly allow us time to get this fixed for you.<br><br>We thank you for your understanding and cooperation. Please let us know about your feedback.<br><br><br><br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach out to us if you need any further assistance.<br><br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,<br><br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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<br><br><br><br><br><br>	<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1464333