Subject: Ticket Assigned - RE: Urgent: Click & Collect order
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 07:57:36 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Urgent: Click & Collect order Dear Sir /Madam, 

I ordered an item online on Saturday 29 August and received the confirmation in your below. It is now 12 days and I have still not received the item.

I have called your customer enquiries twice over the last few days and I have been told that my order is on it's way but it has not arrived yet.

It will be very helpful if you could let me know when I can expect the item.

Kind regards.
Shikha Tiwari 

---- Home Centre wrote ----

>table { 	display: table; 	border-spacing: 0px; 	padding: 0;; 	margin: 0 auto; 	max-width:620px; } td { 	border: 0; 	padding: 0; } .two-column .contents { 	font-size: 14px; 	text-align: left; } .two-column img { 	width: 100%; 	height: auto; } .two-column .text { 	padding-top: 10px; } .two-column { 	text-align: center; 	font-size: 0; } .two-column .column { 	width: 100%; 	max-width: 294px; 	display: inline-block; 	vertical-align: top; } .contents { 	width: 100%; } @media only screen and (max-width:480px) { 	table[class=outercontainer] { 		width: 320px !important; 		margin: 0px auto !important; 	} 	table[class=innercontainer] { 		width: 278px !important; 		margin: 0px auto !important; 	} 	span[class=aligntext] { 		text-align: center !important; 		display: block !important; 	} 	table[class=getintouch] { 		width: 95% ! important; 		max-width: 95% !important; 	} 	div[class=getintouch-block] { 		width: 95% !important; 		max-width: 95% !important; 	} 	table[class=brands] { 		width: 50% ! important; 		max-width: 50% !important; 	} 	div[class=howitworks] { 		width: 96% !important; 	} 	table[class=small] { 		width: 20% !important; 		padding: 0 10px 0 0; 	} 	table[class=small1] { 		width: 65% !important; 	} 	p[class=alignleft] { 		text-align: left !important; 	} 	td[class=moveleft] { 		padding: 0 !important; 	} 	table[class=navigation] { 		width: 100% ! important; 	} 	td[class=navlast] { 		text-align: right !important; 	} 	table[class=knowmore] { 		width: 100% !important; 	} } 			 	 				 							 										Your order number is 8200214545 | 										Click here to view in browser									 						 			 				
>
>			 						 									 									￼ 						 										Download 													our apps now 												 													￼ 												 												 												 ￼ 												 												iPhone 												Android 									 					 		
>
>				
>
>			 						 										 													Living 													 													Dining 													 													Bedroom 													 													Kids 													 													Bathroom 													 													Kitchen 													 													Furniture 													 													Dècor & Furnishings 											 									 					 		
>
>				 							 										 													
>
>														 Your order has been successfully placed.
>
>													
>
>														Hi Shikha Tiwari, thanks for shopping with us. 
>														For your reference, your order number is 8200214545. 													
>
>												 					 		
>
>Here's what happens next:
>
>					 	 1 
>
>You'll receive an email and a text message when your order is ready to be collected.
>
>		 2 		 		 
>
>Head to your selected collection point with a copy of the email or text message, along with your ID card or passport.
>
>		 											 											 											 ￼ 											 											 
>
>Get a special discount on your next in-store purchase! 
>
>All you need to do is show your Click & Collect order number to our store staff on the day you collect and shop away. 
>
>											 											 											 											 	 				 														 			 
>
>Collect your order from:
>
>			 																	￼ 							 																				 							 	
>
>							 																											Home Centre, 																							 																																																		Avenues Mall, 5th Ring Road 																															 	
>
>							 							 
>
>Address :
>
>							 																							 																																														
>
>	 																										Avenues Mall, 5th Ring Road, 																								 															 	 															 	 	 5th Ring Road, 															 	 															 	 															 	 															 	Farwaniya, 															 															 															 	Farwaniya, 															 															 															 	Kuwait 															 															 																								 															 	
>																										Phone Number: 965-51781497 															 
>
>																							 																						 							 
>
>Working hours :
>
>							 							 
>
>Sunday - Saturday (10 AM-5:30 PM)
>
>							 							 ￼Get Directions 							 																			 																 												 								 								 								 								 																			 								 
>
>Payment Method:
>
>																			
>
>																																				￼ 																																													 									 																			
>
>									 		xxxx xxxx xxxx 4008 
>									 		S Tiwari 									 	
>
>									 									 																	 								 								 								 								 								 								 																	 																	 									 						 			 				 							 										 												
>
>												 Order Details 												
>
>																									 															
>
>Item
>
>															
>
>Description
>
>															
>
>Total Price
>
>												 													 																 																																				 																																																						￼ 																																																																																																																																																																																																																																																																																																																		 															 																 HOME CENTRE Moline 5-Piece Fondue Set with Chrome Stand Color: Yellow 																			 Quantity: 1 																		 															 															 						 									 KWD 2.35 															 												 													 				 				 				 				 Subtotal: 				 				 KWD 2.35 				 				 Savings: 				 				 - KWD 1.55 				 				 Total 				 				 KWD 2.35 				 					 					 					 	Your order could earn you 2 Shukrans. 					 					 				 												 									 						 			 				
>
>Need help? Get in touch 			
>
>				 							 										 											￼ 										 											
>
>Write us an email now, we'll get back to you as fast as we can.
>
>										 						 			
>
>			
>
>				 							 										 											￼ 										 											
>
>Connect with us on your favourite social network.
>
>										 						 			
>
>		 			
>
>				 							 										 											￼ 										 											
>
>Reach out in 140 characters! We are @askhomecentre.
>
>										 						 			
>
>			
>
>				 							￼ 											
>
>Call us on 18-00-871. 
>Saturday - Thursday, 9 AM - 10 PM.
>
>										 						 			
>
>		
>
>				
>
>© 2020 Retail World Limited  
>
>Privacy Policy  | 						 Terms & Conditions 
>
>			 	 
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1470400