Subject: New Reply Received - Re: لقد تم إلغاء طلبك
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 19:43:12 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: لقد تم إلغاء طلبك  Ticket comment <div>Thanks for considering my case ticket below. and awaiting for the refunded amount.</div>
<div class="">my regards</div>
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<div>On Sep 6, 2020, at 5:30 PM, Homecentre &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:<br class="Apple-interchange-newline">
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<div dir="ltr" class="">Hi Mohamed,<br class=""><br class="">
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<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class="">Thank you for contacting us. </span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class=""><br class=""></span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class="">I see that you’ve been expecting a delivery for your order. Unfortunately the order has been cancelled as the item is currently out to stock. </span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap' class="">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class=""><br class=""></span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap' class="">I am sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap' dir="ltr" class="">The amount you paid online of KWD 57 has been refunded to your online credit in your APP account.</span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class=""><br class=""></span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; text-decoration: none; white-space: pre-wrap' class="">The item may still be available at a local store near you, however we cannot check the local store availability. </span></div>
<div style="line-height: 1.38" class=""><span style='font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap' class="">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<div class=""><span style="" class="">Your friends,
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<div class=""><span style="" class="">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455880