Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 Aug 2020 10:45:57 +0000

Hi Algaili Abdelbagee Ahmed,  
  The following message composed by you on ticket 1381653 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team, 
   
 Problem Statement:  BABYSHOP TEAM    
 
Order Date : Jul 12, 2020 

Order ID: 6207885350 
 
 Tracking ID: 00000080017805092 
 Assistance Required: Damaged Item Recieved    
 
Issue Description: The customer emailed us informing that he/she received the item(162037467 - - Juniors Maxim Travel System) on 7/19/20 but the item which they received is damaged, customer also provided us the picture of damaged item.  

Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

 
Regards, 
 
 Algaily