Subject: New Reply Received - Re: You haven't collected order number 6216601555
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 11:28:25 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: You haven't collected order number 6216601555  Ticket comment <div>Hi Max,</div>
<div><br></div>
<div>I am bot the one who cancelled the order, as i attached the screenshots. First i ordered material and paid thru card then i recieved an email that payment is not successful and your order is not confirmed. Thatswhy i placed a second order and after 2 days i am recieving an email that your 1st order is processed.</div>
<div><br></div>
<div>Thats why i need to cancel that order becuase of your wrong emails</div>
<div><br></div>
<div>Please see my email attachments and kindly refund my amount ASAP for the first order<img class="ymail-preserve-class inline-image-guid-E77E0BA3-3943-421C-A45B-F70B5BEC01C3 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTgwNzA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oAo1db37aWE1-PiyQ1OUsdCP0DCsoVmNADzrq4VN1rg" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><img class="ymail-preserve-class inline-image-guid-97BBF641-C248-42C5-9EB4-901EBBF5F9BF rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTgwNzA0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sYlSTI5_OlRr7abmNliHozkJmYaPqBeG3Ivy1Bl4-8Q" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-5E426187-5866-47A5-A9DD-DD56F1BCA44C rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTgwNzA0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kg0rCfMnkj-blgoVq8-hYh6fQvphdlgwJFjnCjZHDr8" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-E04D9F36-FD58-4C5D-9BC3-D36B6F4B4AE1 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTgwNzA0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZY_5t9DLxQJnwq__trDjiOWKRb6niYXFK5tRpwP22SQ" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-CD035067-8BB1-46C1-AD2F-DF0726B7A14D rte-inline-saved-image" src="" alt="Inline image" style="width: 100%"><div><br></div>
</div>
<div><br></div>
<div>Regards</div>
<div>Bilal</div>
<div><div>
<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, August 22, 2020, 2:24 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv2677766995"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Muhammed,</div>
<div dir="ltr">​</div>
<div dir="ltr">We're  sorry to hear that you wish to cancel your order.
<div><br></div>
<div dir="ltr">We can see the order has been placed on 17-Aug-2020 with the order number 6216601555.</div>
<div><br></div>
<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
<div><br></div>
<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
<div> </div>
<div>If you require any further assistance, please feel free to write back to us.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div>
<div dir="ltr">
</div>
</div>

	

</div></div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1411960