Subject: Ticket Assigned - Conversation with mohammad yusuf
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 09:36:26 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad yusuf mohammad yusuf                    Hi regarding my recent order, i have requested to return and refund for 3 items. But until now the items are not picked.           03:16 PM, 28th Mar                   Bot                   Please enter your name.           03:16 PM, 28th Mar                   Bot                   Please enter your name.           03:16 PM, 28th Mar                     mohammad yusuf                    Mohammad Yusuf           03:16 PM, 28th Mar                   Bot                   Hi Mohammad Yusuf,what do you need help with?           03:16 PM, 28th Mar                     mohammad yusuf                    Returns process           03:16 PM, 28th Mar                   Bot                   Please choose your location           03:16 PM, 28th Mar                     mohammad yusuf                    United Arab Emirates           03:16 PM, 28th Mar                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            03:16 PM, 28th Mar                   Bot                   Was I helpful?           03:16 PM, 28th Mar                     mohammad yusuf                    No           03:16 PM, 28th Mar                   Bot                   Would you still like to connect with an agent?           03:16 PM, 28th Mar                     mohammad yusuf                    Yes           03:16 PM, 28th Mar                   Bot                   Please enter your email           03:16 PM, 28th Mar                     mohammad yusuf                    [email-masked]           03:17 PM, 28th Mar                   Bot                   Please enter your number           03:17 PM, 28th Mar                     mohammad yusuf                    0566987045           03:17 PM, 28th Mar                   Bot                   Please wait while we transfer you to an agent           03:17 PM, 28th Mar                     mohammad yusuf                    ok           03:17 PM, 28th Mar                     mohammad yusuf                    Hello           03:18 PM, 28th Mar                   Algaili                    Hi, 

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Thank you for shopping with us.           01:36 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1370436