Subject: New Reply Received - Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Jun 2020 10:18:12 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Any update on the refund ?</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jun 5, 2020, 10:55 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Shree,</div>
<div> </div>
<div><span>Thank you for getting in touch with us. </span></div>
<div> </div>
<div dir="ltr">We are sorry for the inconvenience caused and the refund will be initiated within 2-3 days from our end.</div>
<div dir="ltr"><br></div>
<div dir="ltr">** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.</div>
<div dir="ltr">In meantime as per Max return policy there is no exchange.<br><br>Feel free to reach out to us if you need any further assistance.</div>
<div> </div>
<div>Your friends,</div>
<div>The Support Team</div>
</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/914362