Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Jun 2020 07:45:25 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Admin,</div>
<div id="yMail_cursorElementTracker_1591947701238"><br></div>
<div id="yMail_cursorElementTracker_1591947701434">As per your procedure I should collect it from Al Ain megamart point not from your store, and I should receive an email and SMS the product is ready for pickup,and order status should show that item is ready for collection, which nothing of all of that happend, product status is still processing.</div>
<div id="yMail_cursorElementTracker_1591947865855"><br></div>
<div id="yMail_cursorElementTracker_1591947866407">Please cancel the order and refund my money back to the same credit card &#128545;</div>
<div id="yMail_cursorElementTracker_1591947892018"><br></div>
<div id="yMail_cursorElementTracker_1591947893307">Bye.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jun 12, 2020 at 11:31 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3020720685"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Dear Ahmed,<br><br>We're sorry to hear that you wish to cancel your order.</div>
<div><br></div>
<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
<div><br></div>
<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
<div> </div>
<div>If you require any further assistance, please feel free to write back to us.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div></div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1186286