Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Jun 2020 08:56:56 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Dear <a id="OWAAM148FD0E1390B41C298EF2E5C2C3C2AE8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi</span></a>,</span></div>
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<div class="MsoNormal"><span style="color:black">We received item w/o customer details &amp; reported to our Riyadh WH the same day.
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<div class="MsoNormal"><span style="color:black">Already corrected &amp; we will dispatched by next delivery.
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#595959'>Best Reg’s,</span></div>
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<span style="font-size:9.0pt;color:#595959">Elvis Vargas Garcia
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#767171">Mob. #: +966 54 436 3899,
<b>Ext</b>: 2004</span></div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, May 27, 2020 11:38 AM<br>
<b>To:</b> Elvis V. Garcia &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Sagaya Suresh Kumar &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Manager.Jarir &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;;
 Centrepoint Jarir &lt;[email-masked]&gt;; afzal syed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1058774] - Delivery - Order ID: 6488175210</div>
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<div class="MsoNormal">Dear <a id="OWAAMB8B4C12853F34738B40D3A6424EB407A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Elvis V. Garcia</span></a>
<a id="OWAAMEEAAF7714E57423E9B913C52BE3D8C70" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>;
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<div class="MsoNormal">Can you please share POD for below order.</div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#333333'>Pending Receiving for CnC</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#333333'>6488175210</span></div>
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<b>From:</b> Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 27, 2020 11:10 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#1058774] - Delivery - Order ID: 6488175210</div>
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<img width="750" height="1334" style="width:7.8125in;height:13.8958in" id="id-EB68C40C-01E2-4B17-9742-22B29C05C63E" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNDQzMDc4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mM4g0BHsiZ3bizXrGr4AD1oNmSkFK0uN4Fh3IBVhGX8" alt="Image.jpeg">Dear Qazi,</div>
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<div class="MsoNormal">This order not received at Store.</div>
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<div class="MsoNormal">We already updated about this</div>
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<div class="MsoNormal">We requested WH team for delivery details, still not received.
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Navas</div>
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<div class="MsoNormal">Cp Jarir</div>
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<div class="MsoNormal">Get <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&amp;data=02%7C01%7Ccpj.wh%40landmarkgroup.com%7C7385c5f0b5aa4b5f454b08d802194f76%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637261655017416578&amp;sdata=FJ5Dto7CRpwRCdQl%2F4h12ptZ1BITOClbT2jO7vk02a4%3D&amp;reserved=0" rel="noreferrer">
Outlook for iOS</a>
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<b><span style="color:black">From:</span></b><span style="color:black"> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, May 27, 2020 10:49:32 AM<br>
<b>To:</b> Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1058774] - Delivery - Order ID: 6488175210</span> </div>
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<div class="xmsonormal">Dear <a id="OWAAM4775B591A57B4111BB4E566C3A46F878" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager.Jarir</span></a>,</div>
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<div class="xmsonormal" style="text-autospace:none">Why is this order still on ready to shipped status?</div>
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<div class="xmsonormal" style="text-autospace:none">Kindly update about this order.  Is this order has delivered to store ?
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<div class="xmsonormal" style="text-autospace:none">Awaiting your confirmation on the same.
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Order ID: ​<strong><span style="font-family:-apple-system">6488175210</span></strong></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, May 23, 2020 1:55 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1058774] - Delivery</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system"> <span style="color:black">Hi Team,</span>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Problem Statement:  What is the issue (Late Shipping) Warehouse</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Order Date : ​May 2, 2020<br>
Order ID: ​<strong><span style="font-family:-apple-system">6488175210</span></strong><br>
Assistance Required: Need Urgent Delivery</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Store code: Babyshop21132<br>
Issue Description: Customer placed order on May 2, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.<br>
Customer is chasing us for his/her order so we request you to expedite the delivery date.<br>
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Regards,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Algaily</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1058774:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1058774