Subject: New Reply Received - Order number 9778565926
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 May 2020 15:57:04 +0000 (UTC)

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Order number 9778565926  Ticket comment <div style="direction: ltr">Hi, how the refund will be ? </div>
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<div style="direction: ltr">Regards </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 1 May 2020, at 12:16 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shaima,<br><span rel="tempredactor"><br dir="ltr"></span>
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<div dir="ltr">Thank you for contacting us.<br>Sorry the case of a defective item received we refund the item value and if you wish the same item you can place a new order.</div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would request you to please place your order on our website again. We thank you for your understanding and cooperation.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Hope we are able to meet your expectations. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/827395