Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 12:15:10 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.    Ticket comment <div>

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مرسل من <a href="https://aka.ms/blhgte" rel="noreferrer">Outlook Mobile</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 21, 2020 3:21:13 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#469490] -
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 469490</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 469490<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Algaili Abdelbagee Ahmed : </div>
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مرحبا شموخ،</div>
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شكرا لتواصلك معنا.</div>
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تقبلى كامل اعتذارنا على الازعاج الذي تسببنا به.</div>
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 الرجاء تزويدنا بصورة الخطأ ونوع الجوال ونوع نسخة نظام الجوال لكي يتم خدمتكم في أكمل وجه.</div>
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شكرا لتعاونكم معنا.</div>
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ملاحظة: إذا لم يتم الرد خلال 24 ساعة سيتم إغلاق القضية تلقائياً.</div>
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لا تترددى في التواصل معنا في حال وجود أي إستفسارات.</div>
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اصدقائك</div>
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فريق الدعم.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/469490