Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 10:13:55 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Yes please send it as soon as possible.Its been more than 15days. Deliver it soon please</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Apr 2020, 2:40 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial'><span dir="ltr" style="box-sizing:border-box;word-break:break-word;background-color:initial">Hi Aisha,</span></div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial'>
<div style="box-sizing:border-box;word-break:break-word;margin-bottom:0.0001pt"><span rel="tempredactor" style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></span></div>
<div style="box-sizing:border-box;word-break:break-word;margin-bottom:0.0001pt"><span rel="tempredactor" style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with us.</span></div>
<div style="box-sizing:border-box;word-break:break-word"></div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word"><span dir="ltr" rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are truly sorry to hear that your order has not been delivered yet. This is surely not the experience we want our customers to have when they shop with us.</span></div>
<div style="box-sizing:border-box;word-break:break-word">
<span rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange the delivery as soon as possible. </span><br style="box-sizing:border-box">
</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word"><span rel="tempredactor" style="box-sizing:border-box;word-break:break-word">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. </span></div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word"><span rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch with us for further assistance.</span></div>
<div style="box-sizing:border-box;word-break:break-word"><span rel="tempredactor" style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></span></div>
<div style="box-sizing:border-box;word-break:break-word"><span rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> Your friends,</span></div>
<div style="box-sizing:border-box;word-break:break-word"><span rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/746929